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May
May
Hello,
I am trying to do a report pack (April 2023) based on a template that we created months ago. Last month I had no issues creating the pack, but now it is just stuck on loading when I try to draft it. Does not show any errors, just won't load. I already tried clearing cache, using different browsers (gchrome,firefox), no luck. Kindly help please.
Attached are the pics of the page just stuck on loading.
May
May
Hi @tobito03
Thanks for your post, and welcome to the MYOB Community Forum, I hope you'll find it a wealth of knowledge.
If you're having an issue loading the report pack, can you please clear your browser cache and try loading a report again? If this doesn't work, I would recommend trying it on a different browser.
And if the report is still not working in a different browser can you please retrieve the Google Chrome console errors when trying to display the report pack so that I can check to see if there are any background errors.
To open the console can be opened using one of these methods.
Once you've opened the console:
Best Regards,
Cel
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