Forum Discussion

Lenny0707's avatar
Lenny0707
Contributing User
2 years ago

'Something went wrong' on Purchase, Billing

I got a message for 'Something went wrong' when I want to enter Billing, so How to fix up this issue?
Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi Lenny0707, 

 

Thanks for your post and welcome to the Community Forum ! If you're still experiencing this error, can you please attach a screenshot of the window you're in along with the error message you receive so I can take a look into this for you. 

  • Lenny0707's avatar
    Lenny0707
    Contributing User
    2 years ago

    HI Melisa

     

    Please find the attached Screenshot for your reference

     

    Thank You

     

     

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      2 years ago

      Hi Lenny0707, 

       

      Thank you for the screenshot. Can you please go to the Accounting tab > Manage linked accounts > Purchases and select an account for 'Liability account for tracking payables'. This is a mandatory linked account to enter bills, if this is missing it can generally cause this error. 

       

      Do let me know how you go.

      • Lenny0707's avatar
        Lenny0707
        Contributing User
        2 years ago

        HI Melisa,

         

        I try this way, go to the Accounting tab > Manage linked accounts > Purchases and select an account for 'Liability account for tracking payables'. This is a mandatory linked account to "2-1140 Accounts Payable"

        But the issue still have

         

        Regards

         

        Lenny