Sales: Notes to customer increase character limit
Hi, Would it be possible to have more room available in the notes section? I run a Mechanical workshop and some of the "stories" I need to write about the work carried out is long winded. I'd like more room to be able to have the complete write up on the customers invoice instead of attaching a seperate piece of paper to their invoice. Your consideration is much appreciated. Chris "More room"6KViews15likes10CommentsCorupt invoice 1 in 10 -frustrated!
Corupt invoice 1 in 10 very frustrating. I am constantly getting customers coplaining about this. I re-issue the invoice and all seems okay. But the question is WHY! is it happening. Invoice shows a red line on Left hand side. It seems to occur when invoices don't get sent imidiatly and are delayed for some reason wich is also frustrating if a customer is waiting.SolvedReminder sent for invoice already paid
Good morning, This morning MYOB issued an invoice reminder to one customer is respect of an invoice that had been previously paid and the payment correctly credited against that invoice. In fact when clicking on the "invoice details" link within the email reminder the details state that the invoice is paid!! The reminder was sent on the 20th September and the payment was processed on the 5th September. Further there is only two reminders configured, one sent 4 days overdue and one sent 8 days overdue. So this reminder sent now is completely random. My clients are business owners and so this reflects poorly on both MYOB and myself. MYOB please fix this so it doesn't repeat and keep me informed accordingly. Regards KingofkubbiSales: Removal of Due date
Customisation of Invoices - option to delete due date? I understand that customisation is on its way - I have clients that would like to delete the due date field and descriptor. Any plans to do so? Thanks "Customisation of Invoices - option to delete due date?"4.1KViews2likes5CommentsOnline Payments: Credit Card Surcharge
Can there be a check box added that willautomatically add the fee's associated with Pay Direct Online to the invoice if i choose to pass them on. Once checked it should add a disclaimer to the invoice that a 2.2% + 0.25 cent transaction fee applies to all payments processed through this service. Then when thecustomer selects view invoice they should be presented with 2 options: firstly - print and pay (direct debit/cheque) the normal invoice amount secondly - a pay now button that has the service charges added, which should also clearly state they are MYOB charges. The pay now button would need toautomatically generate an updated or a standalone invoice for the transaction fee's "PayDirect Online"23KViews105likes41CommentsSales: Discount column
I agree with the other users who have asked for a discount column (in both invoices and expenses). It was the one feature that almost convinced me not to switch from AccountEdge to LiveAccounts. Also, the fact that price fields are limited to 2 decimal points now means that when the total GST inclusive price shows up, it is often incorrect. For example, if an itemsells for$3.50 including GST, it is set up in the item list as having a price of $3.18 excluding GST, but then when entering an invoice, say somebody bought10 of this item, the total price including GST comes out at $34.98, not $35. A fix would be either to increase the number of decimal places or to allow a GST inclusive option in the item details. This is wasting a lot of time for me. "Discount column... PLEASE!"13KViews49likes21CommentsInvoices: Include payment option field
Hi there, I am sure alot of people would agree that entering multiple invoices is a tedious job. I would really like to see and enter payment colomn from the actual invoice page. Much like when you enter payments from the same person, you can enter multiple invoices. See below where the arrow is, why can we not have a box that we can put the amount t system "Suggestion for entering invoices"1.3KViews1like1CommentTake payments: Include cash rounding option for invoice amounts
Will there be an automatic rounding feature in the future with liveaccounts invoicing. It would be handy if when you went to customer payment if you could check a box for cash and it would automatically round the amount. At the very least invoices need to be able to be amended without deleting payments and at times multiple down payments on the one invoice. ie - a customer has been invoiced $2,323.26 and pays the amount off over a month using a credit/debit card and then their last payment is cash you have to go back, unreconcile the previous payments, delete the payments, amend the invoice to include rounding ANDthen go back entering all the payments for the right dates, reconciling a vast number of eftpos transactions that had to be unreconciled to allow this particular customers payments to be unreconciled etc all over $0.01. Seems ridiculous!!!!! "LiveAccounts Rounding"2.2KViews0likes1Comment