MYOB Teams for salaried employees
When will salaried staff be able to use MYOB Teams for leave requests. We do timesheets in Aroflo but that still requires manual calculation of pays in Excel before transferring the info to MYOB to have an accurate record and audit trail. MYOB has never had the option to add leave requests in advance so that means having to keep a manual record of leave requests, sometimes months in advance, and remember to process them in the correct payrun. We have 10-12 staff which is enough of a headache but larger businesses must struggle with this or have to use 3rd party software. MYOB really needs a leave management system incl submitting leave requests, an approval process, a leave calendar, leave balances showing in the Teams App for salaried staff but also hourly staff. FYI, XERO has had this (excl the calendar) from the beginning.
Payday Super - Reminders for authorisation
I am quite surprised that it doesn't already exist - but there needs to be a function or something that can be set up for authorising payday super payments. We had set up payday super early to do a trial, and still been paying super monthly as we previously were, but last month it got missed because the authoriser forgot to authorise it in MYOB - but there was no reminder or anything to flag that it still hadn't been authorised... So it just sat there until we realised, and we ended up having to pay two lots in one month. The suggestion of a manual workaround (to add to the other millions of those we currently have) seems silly when the software already offers invoice reminders etc. Surely this can be streamlined in an update before July hits?
Pay Super - ability to future date
With upcoming changes to Payday Super it would be extremely beneficial to be able to create a superannuation payment with a future date, authorise today and the payment is not taken out of the bank account until the future date. I often do payroll in advance when going on leave. With Payday super we need to pay super on the day of payroll. The current Pay Super in MYOB means that although the Pay Super is for a date in advance, that is effectively ignored and the money comes out of the bank account on the date it is authorised. This will put pressure on bookkeepers/payroll staff to have to either login on the payday to authorise super, or put cashflow pressure on businesses to pay super in advance of the payroll which seems illogical.
Superannuation on Payslips and breakdowns
I would like to see the option to have SUPERANNUATION CONTRIBUTIONS added to GROSS payment so staff are aware of thier full income and payment recieved. Particularly with PayDay Super coming soon I think this is important. Staff would benefit from the ability of more customisation on the payslips. If we as empolyers could provide breakdowns and show staff the gross payment recieved with the breakdown of TAX, Sperannuation and Deductions. $$$$$$ GROSS WAGE $$$$$$ - SUPERANNUATION $$$$$$ - DEDUCTIONS $$$$$$ - TAX $$$$$$ NET All these categories are already available in the wage table but you can not copy them to other locations on the payslip to make it easier for them to understand. Increasing the customisation of payslips will greatly benefit Employers and Employees. Thanks
Pay Template for Employees Multiple Rates instead of Pay Categories for Multiple Rates
Hi there MYOB Staff Pay Templates would be extremely helpful. Instead of just having Payroll Categories with rates the pay template has ability to add multiple rates for one pay category/item. We have the situation where we need to have topup wages amounts for each payroll payrun each pay period. The topup amount per hour varies depending on staff payrates. Therefore we actually have to have something like 60 new pay categories to allow for each staff member to have their own individual topup rate. Other software programs like Xero, allow for a pay template, that can be edited and saved with any additional pay items and their rate for that staff member. There is only the need for the Pay Category 'Type' because the rates are set in the Pay Template. Therefore that reduces the amount of Payroll Categories required dramatically in these circumstances. I would really love to know when something like this might be considered and iPayroll errors re: Job Codes
The following is an error with Job Codes in Payroll that has only arisen for us in the last month. I have never seen it before in many years of using MYOB. There have been no changes in how our business processes payroll. We have worked with MYOB staff to create a manual workaround for the problem. However this workaround involves a manual process & the need to break our weekly 50+ payroll into batches of no more than 15 in order to successfully process payroll. This means the payroll takes three times as long as previously. Despite weeks of interaction with MYOB staff and their promises of escalating the issue to a specialist team, we have yet to receive a permanent solution or return to processing the way we did previously. This is an URGENT issue, not one to be left for the "nice to have" department. It would appear that the issue has possibly arisen due to a bug in one of the recent version updates of AR software. The error messages come up in both the desktop and browser versions of MYOB AR. However it is only possible to apply the fix if you are in the browser version. I have attached a PDF explaining the manual workaround procedure. A brief description of the problem is that when processing payroll not all line items (hours, tax, super) for all employees have a job allocated to them, even though all employees have a template on their card with jobs allocated. The error is not predictable. Some employees have jobs allocated for all lines. Some employees have some lines with jobs and some lines without a job. Still other employees have no jobs on any line. However every employee has to be checked to make sure of fixing the problem. I would be interested if other businesses have or had this problem. Kind Regards, Mitchell Holmes
Opt-out of Benefit program in Flare
I like the option to use MYOB for electronic onboarding and had noticed the tick box for flare benefits ticked by default. I always unticked this as we do not wish to be a middleman for services or benefits that are unvetted by us. It seems that Flare is still getting the information and may contact staff for offers even if we have unticked the box during the invite. I also find it objectionable to have this ticked by default. This should be opt-in and not opt-out. Please change this to prevent data leaks now or in the future.
