Sending Update Event to ATO Creates Zero Payslip To Be Emailed to Employee
When I click on "Send update event" to the ATO through the Payroll Reporting Centre, it creates a zero payslip for every employee, including employees who have ended their employment in the current Payroll Year. The problem is that MYOB creates the Zero Payslip with a 'To be emailed' or a 'To be printed' flag. I then have to click into every pay slip and change it to Already Emailed or Printed. This is labour intensive and unnecessary. Really a WHS issue. If MYOB need to create a zero payslip to send an update even, program it to mark the payslip as Already Printed and Emailed. Many thanks Elizabeth243Views8likes13CommentsPay Super - ability to future date
With upcoming changes to Payday Super it would be extremely beneficial to be able to create a superannuation payment with a future date, authorise today and the payment is not taken out of the bank account until the future date. I often do payroll in advance when going on leave. With Payday super we need to pay super on the day of payroll. The current Pay Super in MYOB means that although the Pay Super is for a date in advance, that is effectively ignored and the money comes out of the bank account on the date it is authorised. This will put pressure on bookkeepers/payroll staff to have to either login on the payday to authorise super, or put cashflow pressure on businesses to pay super in advance of the payroll which seems illogical.868Views54likes20CommentsPending authorisation
My clients paid additional superannuation manually. I have reversed the last payroll and reprocessed it to include the additional superannuation. This now shows as pending authorization. How do I fix this as it is already paid? This pay does not show on the YTD verification report, is that because the super has not been authorised? How do I fix this?35Views0likes2CommentsSTP finalisation RFBA component only $0 pay
Hi guys I'm trying to report the RFBA (under section 57A) for an employee who had $0 pay in FY26 but I requires the RFBA component $2800 (grossed up value) to be reported as part of STP finalisation for FY26. to do this- I processed a $0 pay run and also temporarily removed the termination date so I could update this under the STP finalisation section. However it keeps prompting an error message..'something went wrong..' any idea how to fix this? Thanks heaps37Views0likes1CommentPayroll - First payrun in new Financial Year times-out
I have tried to process the first payrun in the new Financial Year, which "times-out" at the point of recording. Pay period 23/06/24 - 30/06/24 with payment date 04/07/24. System hangs for approx 4 mins after selecting "Record". System returns with error message of "Retry" or "Cancel". Selecting "Retry" results in the same outcome. Only option is to select "Cancel". Payroll is then not recorded. The same problem occurred last FY and was not resolved by MYOB until Friday. Case reference from last year was 01372663 & 01373520. Have tried clearing Cache.Solved1.1KViews0likes45CommentsKnowing which Authorisers have approved.
We have a constant battle with PaySuper authorisation and that is while only doing it monthly, so this is going to be a nightmare in the new financial year. The system is very clunky at present. If it shows that it is only partly authorised, we then have to try and work out which one of the authorisers didn't complete the job. This can be difficult due to locations and contact with authorisers. If we could see which Authorisers have approved, it will make it easier for follow up.Payslip Total YTD
Please allow payslips to show a total YTD, not just the YTD for each category. Employees shouldn't have to log onto the ATO or request the figure from the employer each time they want to check (we have a number of categories listed on payslips so is a complete pain to have to add all of them each time your curious about your YTD). It should be straight forward for an employee to view their YTD each time they view their payslip.