Returned Payment - incorrect bank details

the original payment was in an ABA file with other payments.  That has been reconciled and matched.

How can i record the deposit of the returned payment?  

Hi Chellie22051,

Since the transactions are already reconciled, you'll first need to undo the reconciliation and then reverse the original payment. The reversal will now show up in the Prepare Electronic Payments window. Select the reversal, click on Bank File, and then click OK to record the electronic payment transaction. You can match this negative electronic payment transaction with the deposit in the bank account. For more detailed steps, check out this article.

Cheers,

Princess

the original payment is part of large ABA payment file sio i cant undo that as it matches the bank feeds.  I need to know how to allocate the returned deposit so i can then make the payment again through the bank.  The original payment and return of funds is December and the new payment is January.  

Hi Chellie22051, 

Individual bounce-back payments from electronic payments are usually recorded as Receive Money transactions in the file. Linking the Receive Money transaction to the right supplier card will also account for the supplier payments/credits. 

Regards,
Genreve

I had the same problem with returned ABA file from one contact out of list of ten.   If I reversed the payment it went back to Electronic Payment Code with a negative symbol next to the amount.   If I try to receive Money in the bank feed it will only select a Customer contact - not a Supplier contact.

Solution -

1. Find the original transaction where the supplier was paid from Electronic Payments
2. Reverse the Electronic Payment back to the customer 

The Purchases Register should  then show that the transaction is still due for payment.

However

This creates a negative amount in Electronic Payment Account Code 

Solution -

1. Click  Prepare Electronic Payment
2. Select the negative amount listed in the display
3. Ensure that the Account you are using for bank feed is the account displayed at the top of screen
4. Ensure that the date is correct as per the bank feed
5. Click the Bank file

A warning message will state that it will be recorded but there will be no bank ABA file.

Agree and record OK

The bank feed then will match the Deposit returned back into the account.