Forum Discussion

Eli_Fer's avatar
Eli_Fer
Experienced Cover User
22 days ago
Solved

Can't Log In Because Backup Is In Progress

Hi

 

Can someone unlock our MYOB file - it says a backup is in progress, and we can't log in.

 

Many thanks

 

Eli_Fer

  • Princess_R's avatar
    Princess_R
    22 days ago

    Hi Eli_Fer,

     

    Absolutely love to help you access your file! I’ve taken a look at your account and switched it back to active. That backup message should be gone now and you can jump back into your MYOB file.

     

    Cheers,

    Princess

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    22 days ago

    Hi Eli_Fer,

     

    Absolutely love to help you access your file! I’ve taken a look at your account and switched it back to active. That backup message should be gone now and you can jump back into your MYOB file.

     

    Cheers,

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.