Forum Discussion

Gouldian's avatar
Gouldian
Contributing User
6 years ago
Solved

How do I fix printer error #5

How do I fix a problem that does not allow me to print.

I keep getting an error message Printer error #5

set up
  • gavin12345's avatar
    gavin12345
    6 years ago

    Hi Gouldian 

     

    Your version of MYOB is set to use a specific printer. If that printer is deleted or company file moved to a new computer, you generally get the printer error. Try File > Printer setup and select an available printer. Close MYOB - this bit is important. Restart MYOB and open the company file. Try printing.

     

    Regards

    Gavin

2 Replies

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  • Gouldian's avatar
    Gouldian
    Contributing User
    6 years ago

    Hi Gavin

    A very very big thank you to you.

    Your suggestion worked.

    Take care during these very trying times.

     

    Gouldian

  • gavin12345's avatar
    gavin12345
    Ultimate User
    6 years ago

    Hi Gouldian 

     

    Your version of MYOB is set to use a specific printer. If that printer is deleted or company file moved to a new computer, you generally get the printer error. Try File > Printer setup and select an available printer. Close MYOB - this bit is important. Restart MYOB and open the company file. Try printing.

     

    Regards

    Gavin

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