How to post on our Community Forum

Ok I have been on call waiting to MYOB for almost 4 Hours now, that's 4 hours out of my work day to fix a product I pay premium dollars for that does not work.

 Trying to fix other issues besides the invoice reminders, there are also issues with the web based system, I paid extra for the app because I preferred it.

Frustrated and **bleep** off customer.

CAN'T WAIT ON HOLD ANYMORE HAVE HUNG UP, SO MUCH FOR YOUR SERVICE!!!!!!!!!!

That’s a clear and helpful guide, Amanda! It’s great to have a structured approach for posting questions—it definitely makes it easier for others to provide useful answers. I hope everyone finds this information useful. Have a fantastic weekend too! 

Hi, just an FYI that I'm still having issues with the tag limit. If it's intermittent as suggested above, then I'm unlucky because I'm yet to be able to post with anything other than desktop or browser since the new design. I cleared by browser cache for a different reason earlier this week so that can't be the issue. 

Hi H-TS , sorry to hear, this definitely shouldnt be happening.

Based on your previous feedback, I had already removed the rule that forced only a single preset tag of dekstop/browser.
I have double checked these settings today (screenshot below for transparency)

Are you please able to clear cache and see if that works?
If it still occurs, I will lodge a support ticket with the platform host.
Thanks!

Hi 

Can you please advise whether 'POWER BI' is able to connect with " MYOB ADVANCE"?

Hi Rodneya,

Power Bi can indeed connect with MYOB Advanced. You can read about this more from this link. 

Feel free to create a new thread if you need any other help. 

Thanks,
Genreve

Mike_MYOBPopping back to say I had this tagging issue again today. 

I have been on hold for over an hour with MYOB help line, Live Bot chat can't help. Am SOOOOO frustrated. MYOB Payroll a month ago was not picking up all the data and we had to manually put it in. MYOB rectified the issue but it has become an issue again. With over 100 employees this problem needs to be fixed ASAP. Can someone from MYOB please respond to this message ASAP

Hey Dashing_maria 

I'd recommend running the online payment report to get further detail on payments received. This help page has more information and instructions on how to generate the report. 

OK Nothing in the list that I can relate this too.

I am getting this new message at the top every time I go back to invoice page.

Smart Invoice Reminders helps you get paid on time, without the awkward chase.

I have closed it, I am sick of closing it every time.

How can I stop receiving this and other messages I do not want please.

Kind Regards.

Dave.