Can someone please help? Have tried using the link provided on the "Activating and Confirming Older MYOB Products" page MULTIPLE TIMES and it ALWAYS goes to a blank page - nothing at all!
Am tearing my hair out and the accountant is breathing down my back...
Tried using another browser and this is the result:
Also cleared cache first...
Hi MerylD
The page is working - if you enter a serial number and company file code that MYOB Aust recognises, and is prepared to issue a confirmation code to, you will get a code on screen - if you enter something they don't recognise, or they don't want to issue a confirmation code for, you get this 'page not working error 500 message' - it is a misleading and confusing response, but this is what MYOB chooses to do. You will need to contact MYOB directly for a Confirmation code, or get one elsewhere.
Regards
Gavin
gavinw222@gmail.com
Hi MerylD,
I get that you're having a bit of a rough time getting a confirmation code for an older version of MYOB. No stress, I'm on it! I noticed that the "Activating and Confirming Older MYOB Products" page isn't working for you. So, I've sent you a private message asking for some details to help get your file up and running. On the other hand, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via my account at myob.com.
Cheers,
Princess
You can also jump straight to the page that will generate the code for you:
confirmation.myob.com
Thanks, but unfortunately that was the link that I was using (so many times) that flicked through to the blank page. Didn't work at all.
Resolved online using Chat.
I'm also trying to get a confirmation code but getting the same response. Have tried two different browsers with no luck. So frustrating!
Can SOMEONE please help me! I need a confirmation code!
