Forum Discussion

TeresaInsight's avatar
TeresaInsight
Cover User
6 years ago

Unable to automatically confirm your company file

I tried to open the AccountRight and get the following message:

 

Unable to automatically confirm your company file

 

On version 2019.3 and I did not have this issue on Friday.

 

Please let me know.

1 Reply

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    6 years ago

    Hi TeresaInsight 

     

    We are aware of an issue affecting confirmation of AccountRight Live files this morning. It is being investigated and we hope to have it resolved asap.  You can subscribe to this post for updates - Unable to Activate/Confirm - 02/12/2019 

     

    We do apologise for the inconvience caused by this.

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