Unable to confirm company file
I cannot confirm company file online. Can you please help as I need to process invoices today.
Thanks
Forum Discussion
3 Replies
Hi DLL,
When you can't confirm your company file online, you may come across an error message listed here, where you'll also find steps to fix it. You can also check out this link for more details on activating and confirming your file. If these steps don't resolve the issue, our support team is available via Live Chat through our virtual assistant, MOCA.
Cheers,
Doreen
Hi Doreen, have spoken to the chat, new file given not working. Have been requested to down new software accountright plus.
Can not open current backup file using this software.
