Forum Discussion

DLL's avatar
DLL
Contributing User
14 hours ago

Unable to confirm company file

I cannot confirm company file online. Can you please help as I need to process invoices today. Thanks
Doreen_P's avatar
Doreen_P
MYOB Moderator
13 hours ago

Hi DLL,

 

When you can't confirm your company file online, you may come across an error message listed here, where you'll also find steps to fix it. You can also check out this link for more details on activating and confirming your file. If these steps don't resolve the issue, our support team is available via Live Chat through our virtual assistant, MOCA.

 

Cheers,

Doreen

  • DLL's avatar
    DLL
    Contributing User
    12 hours ago

    Hi Doreen, have spoken to the chat, new file given not working. Have been requested to down new software accountright plus.

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