update 2025.1

Hi Lynzo,

Thanks for informing us about the screen sizing issue caused by the latest update 2025.1.0 - Build 2025.1.1.8 in MYOB AccountRight. This resizing issue with the Command Centre is a known problem, and our development team is currently working on a fix. About the release date, it's difficult to provide a precise timeline as each update varies. Your patience is greatly appreciated.

Regards,

Shella

I agree - what is going on?  Can we change the screen size back I wonder?

Hi HutchinsBros,

The latest update 2025.1 has not introduced any changes in font and screen size within the MYOB setup. If you're experiencing any changes in these areas, it's advisable to check your computer or browser settings. The prolonged backup times after the update could be due to various factors; you may want to explore potential solutions in your system configurations or consult with your technical support for further assistance.

Regards,

Shella

Hi Shella, The latest update 2025.1.0 - Build 2025.1.1.8 has most certainly affected the screen sizing on the Windows version of MYOB AR. When you first open MYOB the main page (Command Centre) is normal and fills the screen but as soon as you go to do something it downsizes and cannot be resized again - all it does is move around the screen - either into the middle or over to the left hand side. It needs to be looked at and fixed. All of the programmes within AR are fine and fill the screen or can be resized just not the main Command Centre page. It wasn't like this until the last update which has caused it.

Hi

I also have an issue with the recent update, when trying to login and enter the email and password you are unable to see what is being typed as the email prompt does not go away when you start to type. Happens on password too!

Please fix this

Regards

Susan

Hi Susanpw,

We are currently investigating a display issue on AccountRight Desktop that may affect your ability to see characters entered on the login page.

Please note that logins via app.myob.com are not affected by this issue. You can continue to log in using valid credentials on the desktop app as usual. You can also see the status of this issue on our status page.

Regards,
Earl