Forum Discussion

chris_waw's avatar
chris_waw
2 months ago

Employee Pay not Allocated as Match Not Found

Hi, I've always been able to allocate employee pay easily with MYOB detecting 'possible match found' but am stumped by these 5 transactions from 15/7.

I have tried going into reconcile account to untick but whilst there are 7 transactions from 15/7, these weren't there and I can't go beyond these transactions. Help please. 

  • Jemar_C's avatar
    Jemar_C
    Valued User
    2 months ago

    Hi chris_waw,

     

    I understand that you are unable to locate the payroll transaction. I'd suggest to check this thread as it has the detailed information on how you may allocate the payroll transaction.

     

    Feel free to write a new post if you need further assistance.

     

    Cheers,

    Jem

    • chris_waw's avatar
      chris_waw
      2 months ago

      Hi, I've checked all that and all is normal. Same with every transaction that we have made in the past and also after that date. Somehow it's just the transactions on the date that doesn't come up with 'possible match found' to allow me to allocate them. Thoughts?

      • Jemar_C's avatar
        Jemar_C
        Valued User
        2 months ago

        Hi chris_waw,

         

        Thank you for checking the information above, if it's still not showing please check this thread for the other workaround.

         

        Cheers,

        Jem