Hi I am constantly getting two error on my essential payroll, I'm trying to change my employees rate and add a new employee the errors I am getting are :
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An unrecognised error occurred - CommonRules_UpperCaseRequired
I have tried everything.
Hi FitFox,
Thank you for your post.
This error message is generally caused by the employee payment details not being set correctly or missing information. It commonly occurs when you have the Payment Method set to be Electronic but haven't entered in banking details.
Could you please open the employee's Payment details (Payroll>>Employees>>Select the employee>>Payment Details) and ensure that you either have the Payment Method set to be Electronic and have entered the corresponding banking information in OR have that set to be a different payment method i.e. Cash or Cheque.
If the issue persists, please do let me know.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
