Forum Discussion
12 Replies
- Genreve_S2 years agoMYOB Moderator
Hi clayton4115,
Thanks for your post.
Generally, if we are looking for reports to cater needs we would need to know what information we are trying to collect from those reports. I would recommend checking these help articles Business reports, Banking reports, and Inventory reports. Also if you need further assistance feel free to let us know what information we are trying to extract from the reports.
We look forward to your response.
Cheers,
Genreve - clayton41152 years agoContributing User
Hi Genreve
I am looking for reports such as balance sheet, income statement, owner’s equity/retained earnings statement, and a statement of cash flows.
I can see the first three can be printed from the reports tab however the cashflow report is missing.
- Genreve_S2 years agoMYOB Moderator
Hi clayton4115,
Thanks for your response.I'm glad you were able to find the other reports. The Statement of cash flow report could be found under the banking reports.
Let us know if you still have any reports you are looking for or if you still have any other questions. We're happy to help.
Cheers,
Genreve
- clayton41152 years agoContributing User
Hi Genreve
I cannot see any cashflow reports under banking.
- Genreve_S2 years agoMYOB Moderator
Hi clayton4115,
Thanks for the response.
It's more than likely that you have a Business Lite subscription instead of a Business Pro. As Business Lite is a more basic version of the application some reports won't be present on it. If the statement of cash flow report is an important report that you must have, I would suggest resizing your package to Business Pro.
Let us know if you require any further assistance.
Cheers,
Genreve
- clayton41152 years agoContributing User
Thanks Genreve
Please inform me whether the two reports attached are available in Business Pro?
- Genreve_S2 years agoMYOB Moderator
Hi clayton4115,
Thanks for the response.
I'm sorry to inform you, I was not able to find the Statement of Changes in Equity in the reports. I could only confirm the Statement of Cashflow report is included in Business Pro.
Let us know if you still have any other information you want to know.
Cheers,
Genreve
- clayton41152 years agoContributing User
Hi Genreve
Does anyone answer the suppor requests? I have raised two support requests but I am still awaiting a response,
thanks
Clayton
- Earl_HD2 years agoMYOB Moderator
Hi clayton4115,
We previously did offer a service for clients to submit a support request through their my.MYOB accounts. However, based on client feedback we did receive and the turnaround times we do no longer offer that service for clients at this time. Instead, if you do have an enquiry we would recommend that you do post it on this Forum. I'm sure the MYOB Community would be happy to assist. You can also visit our AccountRight Idea Exchange page.
Regards,
Earl - clayton41152 years agoContributing User
ok, I will post the question here
Hi I am thinking of changing my plan from Business lite to business pro, I see new users are getting a discount for the first 4 months could I be considered for this promotion as well to upgrade to Business Pro. thanks Clayton
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