Customers Not Receiving Invoices

Hi, NWLTS

 

Thanks for your post.

 

When your customers receive the invoices, do they contain red lines instead of the invoice content? If yes, you may need to resize the logo or the header, as this may cause an issue. For more information on how to do this, kindly check out the Help Article: Uploading your business logo or header image.

 

Feel free to post again anytime you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
 

Best regards,

Doreen

Hi, NWLTS

 

We hope everything is well. We would like to follow up regarding your concern about invoices not being received. Please let us know if you still require assistance. We are here to assist you.

 

Best regards,

Doreen