Hi, is anyone else in NZ having problems sending invoices and quotes since the upgrade today?
I keep getting amessage saying one or more fields has a trailing space, yet I haven't touched the default email settings.
Also the quote numbers are being populated with sequential invoice numbers!!
Anyone know how to fix this frustrating problems??
Hi ultwhale
Thank you for your post and welcome to the Community Forum.
In this regard, if you received an error message one or more fields has a trailing space. To check on this, you can go Sales Settings>>Email defaults tab and check for a special (non-alphanumeric) characters, a space as the first character in any fields, a space as the last character in any fields.
This Help Article: Fixing the invoice number sequence after upgrading has detailed instruction on how to reset invoice number.
Feel free to post again if you need further assistance with this, I am happy to assist.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Cel
Hi I have not changed the default email settings so there should be no illegal characters in the settings.
I have checked and found no spaces or illegal characters.
There is some error in the background going on as the quote numbering is coming up as invoice numbers and the invoice numbers are coming up as quote numbers. I am currently having to go and change them manually at the moment to try and keep sequence...
