Invoices are being duplicated by the system
It seems invoices are being duplicated by the system, which I am unaware of until I do statements at EOM.
Can't seem to find a fix for this issue. Can you help?
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Thank you for your post.
Kindly try entering the invoice number manually higher in the sequence for the next invoice that you will create and check if the next invoices are created correctly without getting duplicated. This is to refresh the number sequence again.
Please feel free to post again. I'm happy to assist further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
This is not an acceptable solution. I need to replicate invoice numbers produced by a separate POS, I cannot just abritrarily assign invoice numbers. The old system didn't allow duplicated invoice numbers (a pretty straight forward roadblock to prevent duplicates). I am aware that there's currently no option to present warnings. How is this basic function somehow been overlooked? Is it high on the list to change in the future?
We have not received any updates yet from our developers' team on this, but this is already a suggested feature on our Product Ideas Board. I do appreciate your patience on this and will make sure to pass your feedback on to the assigned team.
