Forum Discussion

REITOW2002's avatar
2 years ago

Invoices

Hi  We need to know how we can chage the name on an invoice that has already been processed?

 

Also we have some customers that like to start making payments before the work is completed, therefore before we invoice.  How can we accept the payment through the bank transactions before there is an invoice processed?

 

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi REITOW2002

     

    Thanks for posting this concern in the forum. 

     

    I understand how there are different use case scenarios for invoicing. Unfortunately, if an invoice is already created, we are unable to change the customer it's connected to. The only option is to delete and recreate the whole invoice. 

     

    As for receiving payments before the invoice is created, this feature is only available in the desktop version of AccountRight. For the browser version or MYOB Business, this is yet to be implemented. I recommend posting this on the MYOB Business Ideas Exchange board. This will serve as a suggestion to the development team. 

     

    In the meantime, feel free to let us know how we could help you further.

     

    Thanks,
    Genreve