I have a supplier credit which has a status of 'closed' but I have no recollection of applying it to a bill/purchase.
It has no activity history and I can't delete it because it says 'You can't delete a purchase with payments applied'.
How do I find out which bill/purchase this supplier credit has been applied to?
Hi Marchy79,
The error "You can't delete a purchase with payments applied" will appear if a purchase has a payment applied to it. You must first delete the payment. Please see this help page for detailed information: Deleting a bill, quote, or order.
If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via My Account MYOB.
Regards,
Earl
I don't want to delete it. I want to find out which purchase the credit has been applied to.
