Forum Discussion

Tanialmm's avatar
Tanialmm
Experienced Cover User
27 days ago

Average days to pay figure incorrect

Hi there,

I've noticed a few posts going back as far as 8 months and as recently as 25 days.

The average days to pay figure on some client accounts is incorrect to the tune of 10's of thousands, so instead of saying Average to pay 9 days, it will have something ridiculous like 18,497 days - our business has not been going for 50 years!!!

Why is this taking so long to be resolved and how soon do you think it will be?

Thank you.

Tania

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there Tanialmm,

     

    I've relayed your concern about the incorrect "Average Days to Pay" figures to our development team. There's no specific date for when this issue will be resolved. I understand this has been ongoing for quite some time, and I appreciate your patience.

     

    Best regards,

    Doreen