Forum Discussion

tracey6391's avatar
tracey6391
4 months ago

Duplicate invoice numbers

Since the end of May, MYOB accountright has been duplicating sales invoice numbers that are automatically assigned. Can you please tell me how to stop this recurring? Thanks

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi tracey6391,

    Thanks for your detailed post, and welcome to the Community Forum! We understand how important this is for you. To avoid this situation from occurring, please manually update the invoice number of your invoices to the next number in the auto-number sequence. The system will recognize this change and start using the updated sequence going forward. It may take a few successive updates of the invoice number for the system to fully adopt the new sequence. I also recommend visiting this related post: Duplicate Invoices

    Feel free to post again, we're happy to help!

    Regards,
    Earl