Duplicate Invoices
It seems, by the look of the MYOB community posts - I am not the only one having this problem. Duplicate invoices have been happening since the most recent upgrade.
This is not on, We've never had this trouble before and has made for a lot of confusion for our business with emails back and forth to customers to sort it out. I have had to delete some and issue new invoices to clients which is time consuming and looks very unprofessional. This is especially difficult as we invoice 3 different councils regularly, so we are sending multible invoices per month to the same people.
You would think in this high tech world with such a big company like MYOB something like this should be sorted out immediately, especially since our monthly fees keep creeping up - then so should the service!
Enough with the brush off's, businesses are already under the pump, please get this sorted out Myob, and No the updating invoice numbers manually did not help at all. When there are three people using the same program this is very frustrating.