Error Message when accessing Enter sales

Question

Hello,&nbsp;Everytime I try to access the window to enter a sale I get an error message "Something's gone wrong and Account Right needs to close". The logs show this error:&nbsp;MYOB.Huxley.API.HuxleyApplicationException. Can somebody help ?Thanks

gavin12345 · Answer

Hi&nbsp;julespro&nbsp;&nbsp;Almost every error in MYOB is a&nbsp;HuxleyApplicationException. Next time this happens, click the "show error details' link in lower left corner. Copy and paste into a reply to the post. The message details might help someone identify the cause.&nbsp;RegardsGavin

julespro · Answer

Hi Gavin,&nbsp;Thanks for the advice here's the full error log.&nbsp;Kind regards,Jules

gavin12345 · Answer

Hi&nbsp;julespro&nbsp;&nbsp;The message :(Unknown): ShowUIView(EnterSales,...,...)&nbsp;If not one I am familiar with. 2 things to try:got to Setup &gt; Easy Setup Assistance &gt; Sales &gt; Layout and select the most common layout type. Click Next and then close the screen. Try to create a sale again. If it fails, make a note exactly when it fails, for example Sales invoice screen doesn't open at all, or after a card is selected etcDo a forum search on this error message - you might find some other suggestions to try.RegardsGavin

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Error Message when accessing Enter sales

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