ryadre
4 months agoTrusted Cover User
Found a bug with the InTray
Has happened quite a few times now. If Accountright gets left without use for a while and the session expired message comes up, when you log back in if you go to the InTray and click on a document to Create New Bill, nothing happens, and when you leave that screen and go back in to the Intray, that document has now disappeared.
Only way to fix is to exit Accountright completely and log back in. The document is still missing so you have to resend it. Everything works as normal after that.