Forum Discussion

Nathwith's avatar
Nathwith
Member
3 years ago
Solved

Myob not sending invoice emails via outlook

I have been getting the attached error report when trying to send any invoices or statement's to client from My Office PC?

Is there any fix?

Nathan

  • Hi Nathwith

     

    Thanks for your post and the error log, looking at the error log I can see that you're experiencing a 

     Microsoft.Office.Interop.Excel._Application error. Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.

     

    This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:

    Please do let us know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

2 Replies

Replies have been turned off for this discussion
  • Hi Nathwith

     

    Thanks for your post and the error log, looking at the error log I can see that you're experiencing a 

     Microsoft.Office.Interop.Excel._Application error. Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.

     

    This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:

    Please do let us know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Learn:

 

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.