Unable to delete payment incorrectly allocated to an invoice

Question

Does anyone know how to delete an invoice payment allocated to the incorrect advice?&nbsp; I have tried edit (desktop version) but don't have the option to delete or reverse.&nbsp; In the online versions I don't have the option to delete the payment/transaction.

isaiah_c · Answer

Hi jobarb,
&nbsp;
Since you're trying to delete an invoice payment that was allocated incorrectly and aren't seeing the option to do so, this issue is similar to this post reversing a payment allocated to the incorrect sale which was an order for another customer | MYOB Community. Please check it out, as it might help resolve your issue.
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&nbsp;
Regards,
Sai&nbsp;

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Unable to delete payment incorrectly allocated to an invoice

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