Annual leave paid does not reduce accrual (for some employees)

Hi Dotay 

Thanks for your post. Entitlement balances are reduced by the hours paid to the wage payroll categories selected in Entitlements>>leave accrual>>Linked wages category:

Click on the arrow to make sure the applicable wage payroll categories have been selected for that entitlement.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Hi Tracey, thanks for the suggestion.

As stated in the opening of the thread, this is a random event for specific employees. We have users set up identical to this example who have leave accruals reduced correctly.

However, I will link all accounts to Annual Leave and check when annual leave is paid paid to the two categories (probably not before the Christmas period). For this reason I will close the thread and re-list if the problem persists.

Thanks again for your assistance.

Hi Tracey, thanks for the tip but this was the first thing I checked. It was correctly ticked.

Hi Dotay 

Can you send me a screenshot of that entitlement payroll category including the accounts ticked in Linked wages category. Also, for the payslips you've provided screenshots of, can you send me a screenshot of one of the actual pay transactions.

Hi Tracey, 

screenshots as requested.    
Thanks

Hi

Just a suggestion

The payadvice says annual leave 

your linked account says annual leave pay

Could this be the issue ?

Lisa

Hi Lisa, thanks for the suggestion. I looked at this initially but it is the same with the other employees, most of whom do not, or at least have not shown a problem. Again looking at historical records I can not pin point any difference in set up.

Regards.

Hi Dotay 

Can you send a screenshot of the actual pay transaction for one of those payslips? In Transaction Journal click on the zoom arrow to open the transaction:

Make sure sensitive information is removed from screenshots prior to posting on the Forum.

Hi Tracey,

Hi Dotay 

Thanks for that screenshot. The annual leave payroll category name will be exactly the same in the wages payroll category, entitlement Linked Wages Category field and pay transaction:

Looking at your screenshots the Linked Wages Category is Annual Leave Pay while the pay transaction is Annual leave. This indicates that you have two annual leave wage categories. If this is the case, both wage categories need to be selected in the Linked Wages Category field.

Please let me know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.