We have a New CEO who needs to Cosign the Super Payments. I have set her up with all the roles that she should have but she is getting an error message that says "You do not have the authority to sign this Super" get someone else to do it.
Can anyone advise of what may be missing?
thanks
JMC
Hi adminfinanze,
Thank you for your post. Can I confirm the role set up for your new CEO? If it is set up as a PAY Super Authorizer or Administrator, they should be able to authorize payments. I'd recommend checking this Help Article: Add a Pay Super payment authorizer when setting up the user.
Please let me know if you require any further assistance with this, so I can further assist. I can check the Pay Super email address for you.
Cheers,
Princess
