Forum Discussion

LeeMirco23's avatar
2 years ago

Double Super Payment

Hi, 

 

When I paid the March Superannuation it was at the end of May as I was on leave but I didn't think about the 2 days processing to come out of the bank account. When I then went to reconcile March MYOB it wouldn't recognise this payment in a separate month. 

I then followed the instructions to reverse a super payment, adjusted the date and reconciled the month. 

 

I then made the mistake of paying the super again which means it was deducted from our account twice. 

How can I now adjust this as our employee's have been double paid super twice for March?

 

From what I can understand the only option is to adjust the next payroll to exclude the super amount deducted twice? Or do I need to request a refund from the Super companies for each employee?

 

Thanks

 

 

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi LeeMirco23

     

    Let's work together to rectify the situation and ensure everything is back on track. Yes, you are correct with the adjusting the super on the next pay run or you can request a refund to the super fund. If you want to adjust it to the next pay run or create a separate pay run for the adjustment, here's a link for detailed steps that you can follow. On the other hand, if you want to request a refund, you will need to contact the super fund. Feel free to drop us a post again if there's anything you need assistance with.

     

    Best regards,

    Doreen