RECENTLY IN MAY I SET UP A NEW EMPLOYEE AND HIS SUPER CO WAS CBUS.
AFTER I ENTERED HIM 2 OTHER OF OUR EMPLOYEES SUPER DETAILS WERE SWITCHED ACROSS TO THAT FUND WITHOUT ANYTHING DONE BY ME TO THEIR PROFILES.
DID THE MYOB PAYROLL SYSTEM CHANGE SOME KIND OF DEFAULT?
I NOW HAVE THE PROBLEM OF GETTING THE SUPER BACK OFF CBUS AS THEY GENERATED THE TWO GUYS AS NEW MEMBERS!
ITS A SHAMBLES.
ANYONE CAN HELP WHAT HAS HAPPENDED HERE?
Hi Tyres_1Velma
This problem is caused if a Superannuation fund on the employee card is changed incorrectly, which means that if you have opened and edited the details of the Superannuation fund by clicking on the arrow on the left hand side in the employee card as shown, then all the employee's connected to the Fund Record would be changed to the new fund:
To avoid this, we recommend that the new fund is added in the software first by following the steps given below:
Once the fund details are all confirmed:
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
