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alisonMackay's avatar
alisonMackay
Experienced Cover User
4 years ago

Pay Superannuation error Employee Name

First time using the Pay superannuation feature

One employee has shown a Red Cross Error, which shows for Employee Section - Name. 

Not certain how to repair. 

All my other employees have been accepted. 

 

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  • IanChait's avatar
    IanChait
    Ultimate Cover User
    4 years ago

    Hi alisonMackay 

     

    Check if there is an unaceptable charachter or space in the name, maybe even a trailing space. 

     

    Just a thought.