Hi I have a previous staff member that we have rehired. I made his card Active again but he still has his previuos Sick Leave entitlements on his card. How can I zero that out so we can start again with the entitlements?
Hi Kelly1050,
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. Thank you for bringing your concern to us.
Regarding your question, after reinstating the card file of the employee, could you please check if there is any difference with the Entitlement balance detail report?
Please do not hesitate to post again if you need help in the future.
Cheers,
Leneth
Hi Kelly1050,
I hope everything is going well for you today. I just wanted to follow up on whether you still require assistance with your concern. If you do, after you reinstate the card file of the employee, have you checked if there is any difference with the Entitlement balance detail report?
Feel free to post again anytime you require further assistance.
Cheers,
Leneth
Hi Kelly1050,
Thank you again for bringing your inquiry to us. Since we are not able to receive a response regarding your employee card file, we will be closing this thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it.
Cheers,
Leneth
