Payroll submitted to ATO but not authorised

Hi

I ran a payroll in MYOB AccountRight as I very regularly do, when I got to Employer Declaration an error appeared to say our business is not authorised to submit to the ATO!??  Which we very clearly are as I have gone into Single Touch Payroll reporting where this entry shows that payroll has been recorded but not reported to the ATO as it wasnt authorised.  I cant find anywhere that tells me where I can update this to say I authorise it.  I have tried 'Send update event' a few times but that hasnt changed the status.

Thanks 

Anita