Forum Discussion

jennihoward's avatar
2 years ago

Security alerts and notification for supplier change of bank details

Hello,

Currently, any changes to the supplier bank account will trigger a security email to the owner of the AccountRight Live file and my manager.

Can more users be added to receive these notification/Alerts? If yes, then how do I do this?

Thank you

3 Replies

  • Hi jennihoward 

     

    Thanks for reaching out to the MYOB community!

     

    These notifications contain sensitive data pertaining to business and are send only to Account Right Live Owner of the file. As this is the highest level of access, we will recommend reviewing the users added to this access level. For detailed information refer to the article AccountRight settings have been changed email notification - MYOB AccountRight - MYOB Help Centre. If you need further help to add/update users, do let us know.

     

    Thanks

    Priya Selvaraj

  • jennihoward's avatar
    jennihoward
    Member
    2 years ago

    Hello, Thank you for your reply.

    However, what I want to know is HOW the Account Right Live Owner can add an existing or new user to the access level where they can get these security emails? 

  • PriyaSelvaraj's avatar
    PriyaSelvaraj
    MYOB Staff
    2 years ago

    Hi jennihoward 

     

    Apologies for the delayed response. Changing the online user access level can be done via logging into My.Myob. 

    Click on Manage Access Online, this page displays the list of Administrators/users that have access to the online file and required changes can be made here. To learn more refer to this helpful article Change a user's online access level - MYOB AccountRight - MYOB Help Centre.

     

    Regards

    Priya Selvaraj