I am getting the following error when trying to run a payroll.
It seems to be an isolated issue as I have run a payroll in another client and it lodged.
Error
34a236bb-742f-466e-bec7-59464973bb08.
Please assist as I cannot lodge payroll either Online or Desktop.
Hi natalietoce
I can see that you're encountering an error when trying to run a payroll. This could be due to various reasons, such as connectivity issues or a problem with the payroll data. Just to confirm, are you receiving any error messages on the screen aside from those various letters and numbers? If there's none, I'd recommend checking your internet connection and trying again. If the issue persists, consider running a data verification process to check for any errors in your payroll data. If you're still unable to lodge payroll, please don't hesitate to reach out for further assistance. We're here to help!
Kind regards,
Shella
It's not an internet issue as I logged into another client and lodges a pay run for them no problem.
