Forum Discussion

robmccudden's avatar
robmccudden
3 months ago

STP updates and Zero pay slips

Hi Folks,

Every time I run an STP update it generates a zero payslip for every single active employee.

 

We do 150 odd pays per week, so now our 

 

Print / email Pay Slips / to be emailed is chokkas with hundreds of zero pay slips.

 

Does anyone know how to delete the zero payslips, and to stop more being generated?

 

Thanks Rob

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi robmccudden, 

     

    When you process update events, it results in payslips showing $0 amounts, and there is no way to prevent this. The best approach to manage this is to bulk remove the email queues where these payslips are generated. I recommend referring to this link as it provides detailed steps on how to remove transactions from the print or email queue. 

     

    Regards,
    Genreve

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