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MelLBrissie's avatar
MelLBrissie
Experienced Cover User
3 years ago

Under 18 Pay Super won't work with TFN 333 333 333

I am trying to pay my under 18 casual who earns under the threshold for tax but gets paid super.  I have entered the 333 333 333 tax file number for him but pay super won't process as it says i have to enter a valid tax file number?? How do i get around this to pay him super?

 

So i thought i would do and adjustment pay and reverse the super amount with a zero payslip, which i reported through stp.

But still when i go to pay the super his amount is still there along with a negative amount, that won't let me process because of the tax file number.

 

Then i thought if i reverse the original pay it might clear it, but no just created another negative super amount.  So i currently have one postive and two negative amounts sitting there.  I obviously have to create a new payslip to correctly record and send through to stp but how do i do that without the amount being recorded coming out of my bank account??

 

Sorry i know i have really messed this up, any help would be greatly appreciated.

  • Hi MelLBrissie 

     

    Thanks for your post. Tax file numbers are validated with the ATO when processing super payments. If you get the error You need to enter a valid Tax file number for this employee you will need to speak to the ATO regarding the TFN for that employee.

     

    The Help Article, Reversing and reprocessing super payments, has detailed information to assist with processing those transactions.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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