Forum Discussion

H-TS's avatar
H-TS
Trusted User
2 years ago

Allow option to unsubscribe from MYOBelieve you can DIY emails.

Please, please, please allow us to unsubscribe from this auto-generated email, or to only receive it once a month (or less often) instead of every.single.time we use live chat.
H-TS's avatar
H-TS
Trusted User
2 years ago

Hi Celia_B 

 

Sorry to say, I got another DIY email when I accidentally disconnected from a live chat. So whatever you unsubscribed me from either didn't work, or starting a new chat automatically resubscribed me.

H-TS's avatar
H-TS
Trusted User
2 years ago

Then another, 20 minutes later at the end of my next chat that I had to restart. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi H-TS,

      

    Thank you for your response, and I regret the delay in my response.

     

    I'm really sorry to hear that you've received another DIY email after disconnecting from a live chat. This is a part of our standard procedure.

     

    Your feedback is valuable to us, and we appreciate your patience as we explore other possible solutions. Should you have any other issues or require further help, please don't hesitate to get in touch with us.

     

    Cheers,

    Princess

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