Forum Discussion

collinfang's avatar
collinfang
10 months ago

Backup in progress

Hi Team,   Can you please fix my company file which is stuck in opening. There was a server disconnection when doing back up.   Regards, Collin
  • Earl_HD's avatar
    Earl_HD
    10 months ago

    Hi collinfang,

    Thanks for your detailed post and welcome to the Community Forum! I've implemented some updates on the backends, so everything should be up and running smoothly now. Please don't hesitate to reach out if you encounter any further issues.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
10 months ago

Hi collinfang,

Thanks for your detailed post and welcome to the Community Forum! I've implemented some updates on the backends, so everything should be up and running smoothly now. Please don't hesitate to reach out if you encounter any further issues.

Feel free to post again, we're happy to help!
Regards,
Earl

  • collinfang's avatar
    collinfang
    10 months ago

    Thanks Earl! It is working now. Appreciated your prompt response.

     

    Col

     

     

     

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      10 months ago

      Hi collinfang,

      You're very welcome. Feel free to post again, we're happy to help!

      Regards,
      Earl

      • CJ-Jube's avatar
        CJ-Jube
        Trusted Cover User
        5 months ago

        Hi Earl_HD , one of my files is stuck in backup mode also - can you please fix this for us? thanks

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