BJM1988
4 days agoExperienced User
Backup in progress
Hello,
Please help reset our MYOB file as it's currently stuck backing up.
This is rather urgent as we have 4 people unable to do anything.
Thanks.
Hello,
Please help reset our MYOB file as it's currently stuck backing up.
This is rather urgent as we have 4 people unable to do anything.
Thanks.
I contact them via the chat and got it fixed. The chat hours are 7am-7pm.
Thanks, appreciate that. Got it sorted via the live chat.
Hello,
Same, got to work this morning and my MYOB is stuck in back up mode.
Cant do anything.
Please need help urgently and call center only opens at 9am Adelaide time.
Thanks
Hi EssieMarriotts,
Welcome to the Community Forum! I've arrange a script over your file that should fix the issue. If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
Hello,
This has happened to us multiple times and is quite inconvenient when we have people unable to conduct any work outside of your assistance hours. Is there something you can do to prevent this from happening?
Thanks.
We are also having this problem I need access as soon as possible please help
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.