Forum Discussion

seachange234's avatar
seachange234
Experienced User
2 years ago
Solved

cannot confirm company file 2017

It appears that I need to confirm my company file every few months. Admittedly I dont use MYOB as often since I have retired. However, its very frustrating. The website for confirming older versions ...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi seachange234,

    Thank you for providing a comprehensive post, and I apologize for the delayed response. I have sent you a private message to collect additional details that will aid us in addressing and resolving the issue. Please check your inbox at your earliest convenience.

    Looking forward to hearing from you soon!
    Regards,
    Earl

seachange234's avatar
seachange234
Experienced User
2 months ago

Hi Earl

Here I go again needing to confirm my company file.  Could you please help again and send a new current licence,

Cheers Erika

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi seachange234,

     

    To confirm your company file, the best way to get this sorted quickly is by reaching out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They can assist you promptly and ensure your company file is confirmed as soon as possible.

     

    Regards,

    Sai

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