Cannot confirm company file
I tried to use MYOB today and once again I've been locked out with because I cannot confirm the company file. There is no longer any way to contact support except for raising a support ticket, which...
Forum Discussion
Hi 0802,
I can feel your frustration loud and clear, and honestly, I’d be pretty cheesed off too if I got locked out of my company file, especially at tax time. First up, I’m sorry to hear you’re going through this hassle. It’s definitely not the experience we want you to have with MYOB.
Now, I know you’ve raised a support ticket (and I promise, it’s not being ignored. We’ll get onto it ASAP!), but in the meantime, why not give our live chat support a whirl through MOCA? They’re pretty quick on the draw and might be able to get you sorted quicker than a roo can hop.
Also, just to make life a little easier, I’ve got a handy article that might help you bust through this issue. I’ll pop the link here for you: Confirm activated company files. Fingers crossed it gives you some answers and gets you back into your file.
Regards,
Sai
