Cannot log in - Backup in Progress
Hi I am getting the above error message and cannot access MYOB. I can't call the helpdesk to fix this as they don't open till 9am. Is there anyway my file can be reactived so I can access it. Th...
Forum Discussion
Hi annbrinck,
I noticed you're having trouble with your file getting stuck in backup.
No worries, I've gone ahead and sorted out your file in the background. Just give your computer a quick refresh and reopen the file, and that backup process hiccup should be all sorted out now.
If you need a hand with anything else, feel free to start a new thread in the forum. We're here to lend a hand!
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
