Forum Discussion

annbrinck's avatar
annbrinck
Experienced User
2 years ago

Cannot log in - Backup in Progress

Hi  I am getting the above error message and cannot access MYOB. I can't call the helpdesk to fix this as they don't open till 9am. Is there anyway my file can be reactived so I can access it. Th...
Colleen4's avatar
Colleen4
2 years ago

Hello Genreve,

Perhaps you can help me, we are having the same issue

Regards Colleen

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Colleen4, 

     

    It's great to have you here in the Community Forum!

     

    I appreciate your post. I've reset your company file back to active. Kindly log out of the account and log back in to see if the issue persists.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information. 

     

     

    Kind regards,

    Shella

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