Forum Discussion
were you able to reslove your issue? im am currenlty experiancing the same, i have been locked out of my company files, and all attempts to fix this have failed to date.
i too am not prepared to upgrade my file and lose my perpetual license.
Hi davidoz,
Thank you for your post, and welcome to the Community forum!
I understand the importance of resolving this issue promptly. I will reach out to you via private message to gather more information so that we can further assist you in resolving your concern. Please keep an eye on your Community forum inbox, and we'll continue through that channel.
Please feel free to reach out if you need further help.
Cheers,
Princess
- Princess_R1 year agoMYOB Moderator
Hi davidoz,
Thank you for working with me via private message. I've sent you the license file for you to be able to confirm your file. Please let me know if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
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