Can't confirm company files
We have accounting plus V16.5. It has stopped online confirmation (it says it is not connected to the internet - but it is). The "confirmation for older versions" link doesn't help - the phone nu...
Forum Discussion
Confirmation still isnt working
I have premier19.7 and Business Basics but am unable to access either of them as they wont confirm
As mentioned in previous reports the link Hannah sent is invalid, the phone confirmation no longer works.
This was first reported 24 hours ago, unable to find any communication from MYOB about this or when it will be fixed, in the meantime I am unable to do any work
Much like the evaporated phone support, I strongly suspect that MYOB deliberately disabled the legacy confirmation servers on 01/01/24, without any warning to their users or any patch provided to remove server-side validation from purchased legacy products.
Both of those omissions would be extremely bad for MYOB's reputation, and very probably their balance sheet once the court cases are settled.
However, I would be absolutely DELIGHTED to be proven wrong. Please MYOB, prove me wrong!
Hi WhatZit
I doubt that MYOB would ever overtly state what you have suggested. This would bring on a strong protest and possibly a class action against them. Instead they seem to favor less obvious approaches, blame a technical glitch, blame your computer settings etc. The latest development (error 503) might well be just that, a technical glitch. In this case you can select 'Confirm later' and hope MYOB resolves the issue before your file becomes read only.
If you run out of time, or your time is too valuable to waste waiting for MYOB, for $12
try https://www.fghtables.com/myob/confirmation6.php
Regards
Gavin
G'day gavin12345
Thank you for the wonderfully interesting link.
I wasn't sure what to make of that site, especially since I'd have to break one of our most basic security rules concerning our company file to use it.
However, I read the "Too good to be true?" link, and I might yet be able to convince the IT guys to let me.
Whilst I'd prefer MYOB themselves to do their **bleep** job properly, I have another 12 days before extreme measures need to be taken.
Thanks again.
Hi WhatZit
Glad to hear you have 12 days!
Can you provide more info about this comment so I can pass it on to the website owner - is there a security issue with the site?
'I wasn't sure what to make of that site, especially since I'd have to break one of our most basic security rules concerning our company file to use it.'
Regards
Gavin
I'm delighted to be proven wrong.
Thanks kindly to everyone for the info about FGH. It's reassuring to know that you don't need to be left in the lurch whenever MYOB have one of their "unconfirmed oopsies".
