Can't confirm company files
We have accounting plus V16.5. It has stopped online confirmation (it says it is not connected to the internet - but it is). The "confirmation for older versions" link doesn't help - the phone nu...
Forum Discussion
Yes, I have successfully generated a confirmation code but when I enter it to confirm my file, I get a message that says it is an invalid code. (I am positive I have entered the confirmation code correctly --all zeros , no "O"s.) It is so incredibly stressful!
Hi kareeweber,
Sorry to hear you're having trouble confirming your files. To get this sorted out, please contact our support team directly. You can call them or use one of the various support options available here. Our team will be able to help you further with this issue.
Cheers,
Princess
