Forum Discussion

rileeze's avatar
rileeze
Experienced User
2 years ago
Solved

Company file confirmation

Hi there,   I need help with company file cnfirmation.  I have an older MYOB - and tried the phone confirmation first time as the online confirmation is still not working.  But it says "the serial ...
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi rileeze, 
     
    I hope everything is going well for you today. I just wanted to follow up on whether you still require assistance in confirming your company file. If yes, I have sent you a private message requesting the necessary details. 
     
     
    Please tell us how you go and feel free to post again when you need more assistance. 
     
    Cheers,   
    Leneth

CWartovo's avatar
CWartovo
Contributing User
2 months ago

Hi Leneth,

 

I'm also trouble confirming the company file. 

Can you assist me please?

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 months ago

Hi CWartovo, 

 

The message you see when you confirm your file can appear for several reasons. The easiest way to get it sorted is to contact our support team, so they can take a closer look for you.

 

You can either log a support ticket through My Account or jump on live chat with our virtual assistant MOCA, and our team can help from there.


Regards,
Genreve 

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